Business Details
44 Years
experience
Emergency
services
Your Trusted Private Investigator in New Jersey
Serafin Investigations has been a trusted provider of investigative and insurance adjustment services since 1982. Founded by Robert S. Serafin, a former law enforcement professional with a criminal justice degree, our agency combines decades of hands-on experience with cutting-edge technology to deliver actionable intelligence. Our team of seasoned investigators brings over 300 cumulative years of expertise, specializing in insurance claims, surveillance, and legal support across New Jersey, New York, and Philadelphia. We maintain 24/7 availability to address urgent cases, leveraging multilingual capabilities and a network of 10+ investigators deployable within 72 hours.Our proven track record includes 130,000+ handled cases, 1,000+ court testimonies, and 25,000+ successful surveillances, supported by proprietary tools like FILE EVERYWHERE for real-time case management. We prioritize transparency, delivering factual findings without hidden fees or unrealistic promises. Our approach balances individual expertise with collaborative problem-solving, ensuring clients receive both technical precision and strategic insight. This commitment to excellence has earned us recognition in legal circles and sustained relationships with original clients spanning decades.
Services
Insurance Claims
Surveillance
Scene Investigations
Database Searches
Witness Location
Law Enforcement Interviews
Trial Preparation
Settlement Negotiation
Expert Testimony
Matrimonial Surveillance
Details
- Year established: 1982
Highlights and features
- We offer 40+ years of investigative experience since 1982
- Our team includes former law enforcement professionals
- Available 24/7 for urgent investigation requirements
- Handled 130,000+ insurance claims and legal investigations
- Deploy 10+ investigators within 72 hours across Tri-State area
Services
Insurance Claims
Our insurance claims specialists investigate and evaluate casualty claims including auto, business, and liability cases. We provide comprehensive reporting on injuries and liability to support settlement decisions. With over 130,000 handled claims, our team combines field investigation with document analysis to deliver actionable insights for insurers and legal professionals.
Surveillance
We conduct discreet video surveillance using high-definition equipment and covert vehicles. Our investigators employ strategic positioning and remote monitoring to document subject activities. With 25,000+ successful surveillances, we provide time-stamped evidence suitable for legal proceedings while maintaining complete operational discretion throughout investigations.
Scene Investigations
Our team creates detailed scene diagrams and photographic documentation for loss locations. We combine traditional investigation techniques with digital mapping tools to produce accurate representations of incident sites. This service supports both civil litigation and insurance claims evaluation through visual evidence presentation.
Database Searches
We access DMV records, criminal histories, and public databases to verify identities and uncover relevant background information. Our database search capabilities include asset verification, employment history, and social media analysis. This service supports pre-employment screening, tenant evaluations, and legal investigations with comprehensive reporting.
Expert Testimony
Our investigators provide expert courtroom testimony based on collected evidence. We collaborate with engineering experts to interpret accident data and prepare demonstrative exhibits. With 1,000+ court appearances, our team delivers clear, factual presentations that help legal professionals build stronger cases using verified investigation findings.
People
Robert S. Serafin
President and Founder
With over 40 years in private investigation, Robert S. Serafin established the company in 1982 after law enforcement service. An Eagle Scout and College of New Jersey graduate, he combines criminal justice expertise with technological innovation to lead the agency's operations and strategic direction.
Questions
What types of cases do you handle?
We handle insurance claims investigations, matrimonial surveillance, background checks, legal evidence collection, and accident scene analysis for both civil and criminal cases.
Are your investigators licensed and insured?
Yes, we are a licensed private detective agency with properly insured professionals meeting all state licensing requirements for investigative work.
Can you work with international clients?
Our multilingual team supports international clients through language capabilities and global investigative techniques while maintaining local jurisdiction compliance.
How quickly can you deploy investigators?
We can field 10+ investigators within 72 hours across New Jersey, New York City, and Philadelphia metropolitan areas for urgent requirements.
Do you provide court-ready documentation?
Yes, we produce detailed reports with photographic evidence and video documentation suitable for legal proceedings and courtroom presentations.
What technology do you use?
We utilize high-definition surveillance equipment, remote monitoring systems, and proprietary software like FILE EVERYWHERE for digital case management and real-time client access.
