Business Details
26 Years
experience
Trusted Private Investigators in Chattanooga, TN
Since 2000, Metro Service Agency has been a trusted provider of professional investigative services in Chattanooga, Tennessee. Our team of board-certified criminal defense investigators brings 25 years of combined experience to every case, specializing in criminal defense, missing persons, infidelity investigations, legal video services, and background checks. We prioritize client needs through personalized service, leveraging specialized databases and advanced surveillance techniques to deliver accurate, actionable results.Our commitment to excellence is demonstrated through certifications including Use of Force Analyst and membership in the Association of Certified Fraud Examiners. We maintain rigorous standards of professionalism while offering transparent pricing and regular case updates, ensuring clients receive comprehensive investigative support tailored to their specific needs.
Services
Criminal Defense
Missing Persons
Infidelity Investigations
Legal Video Services
Background Checks
Details
- Year established: 2000
Highlights and features
- 25 years of investigative experience with board-certified professionals
- Specialized training as Certified Use of Force Analysts
- Nationwide service with local Tennessee expertise
- Transparent billing with pre-approval for all expenses
- Comprehensive evidence collection following legal standards
Associations and certifications
- Board Certified Criminal Defense Investigators
- Association of Certified Fraud Examiners
- Licensed Private Investigators
Services
Criminal Defense
Our board-certified criminal defense investigators provide comprehensive support for individuals facing criminal charges. We meticulously examine evidence, interview witnesses, and document exculpatory information to ensure fair legal proceedings. With specialized training in use-of-force analysis, we assist in cases involving excessive force allegations, false arrests, and civil rights violations.
Missing Persons
We specialize in locating missing individuals through advanced investigative techniques and nationwide database access. Our team handles cases involving voluntary disappearances, abductions, and missing vulnerable persons. We work closely with families to provide regular updates while maintaining strict confidentiality throughout the investigation process.
Infidelity Investigations
Our discreet infidelity investigations utilize surveillance and digital forensics to confirm or resolve suspicions of unfaithfulness. Certified investigators document behavioral patterns, analyze communication records, and provide admissible evidence when required. We maintain strict client confidentiality while delivering factual, objective findings to help clients make informed decisions.
Legal Video Services
We provide professional video documentation for legal proceedings, capturing witness testimony with synchronized audio and visual records. Our services include multi-camera setups, time-stamped recordings, and courtroom-ready evidence presentation. These recordings help preserve testimony, impeach inconsistent witnesses, and provide accurate records for trial preparation.
Background Checks
Our comprehensive background investigations verify personal history, criminal records, and financial status through official databases and public records. Services include employment screening, tenant verification, and personal history investigations. We deliver detailed reports covering civil history, property ownership, professional licenses, and potential red flags to support informed decision-making.
Questions
What services does Metro Service Agency offer?
We provide criminal defense investigations, missing persons searches, infidelity investigations, legal video documentation, background checks, asset recovery, and forensic testing services.
How do I start an investigation?
Contact us for a free consultation. We'll discuss your case details, provide cost estimates, and obtain necessary documentation before beginning any investigative work.
Are your investigators licensed and certified?
Yes, all our investigators are licensed and include board-certified criminal defense specialists and certified use-of-force analysts with 25 years of combined experience.
Do you work on cases outside Tennessee?
Yes, while based in Chattanooga, we handle investigations throughout the United States with local expertise and nationwide resources.
How are billing and expenses handled?
We use transparent hourly billing with pre-approval required for all expenses. Clients receive detailed itemized statements upon case completion.
Can you assist with legal proceedings?
Yes, we provide courtroom-ready evidence, deposition video services, and expert witness support to complement legal defense strategies.
Reviews (4)
Steve Everett
Dec 31, 2021
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If you're needing a quality private investigator, call Mike. He has helped our company with investigations, background checks, and even drug screening. Mike is honest, professional, and most of all very discrete. I will not use anyone else for these services.
Scott Johnson
Dec 30, 2021
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Metro Service Agency is the best of the best for all investigative needs. Metro's work is second to none. Some descriptive words (after utilizing Metro for over 10 years), come to mind: professional, dogged, intuitive, personal, intelligent, . This is not false praise. Always my first call when needed.
Joshua Chance
Dec 28, 2021
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Absolutely wonderful agency. An investigator that works tirelessly, who truly cares about you as a person, and the outcome of your situation. This agency worked around the clock for me, believed in me, understood my situation, and brought credible facts to the table. Amazing guy, a vast untapped potential, amazing character. Having this agency in my corner was one of the best tools I could have ever had at my disposal. I am forever grateful for this service, the expertise, and the fact that they truly care.
Brent Brown
Dec 28, 2021
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Metro Service Agency is the very best private investigators in the southeast area, we are fortunate to have them here in Chattanooga. From the time you make the first phone call you know Mike and his team are going to get the answers you need. They keep you updated often, always available if you have questions. I highly recommend them to anyone in need of there services.