Experienced HR and Banking executive wants Private Investigator position

CV Resume of Don Fuller

Fishers, IN

Professional Profile
Seasoned banking, retail, and human resources professional (downsized), seeking to utilize retail and banking and human resource experience investigation experience in the Private investigations field. Currently enrolled in Penn Foster College Private Investigator Program.

Key Accomplishments
Department Creation - Engineered the establishment of a full service Training and Development Department with multiple locations for Greene County Bank. Established the Regional Training Department for Flagstar Bank.
Reduced Turnover - Through internal consulting and program creation, turnover in Indianapolis was reduced by 50%.
Development Grant- Competed for and obtained Tennessee Workforce Development Grant to begin a customer service and staff retention initiative.

Employment Chronology
Ivy Tech College - Indiana
Adjunct Professor- Communications (One semester contract)
01/08-05/08
Taught Public Speaking to freshman and sophomore college students
Prepared lesson plans, Instructed class, and critiqued assignments.
Prepared and administered practical and textbook based exams and final.

Greene County Bank - Tennessee
Vice President, Training & Development Officer
10/05- 03/07
Conducted any necessary investigations coordinating, findings with the CHRO.
Coached employees and participants related to employee relations issues.
Coached Market Presidents and other C-Level executives on employee relations and HR matters
Worked with CHRO on creating/changing company policy initiatives
Supervised completion of, and performed HR duties.
Interacted with and management directly on hiring/termination issues, employee relations, and benefits.
Managed a professional staff of Training and Development Specialists.
Introduced and coordinated new employee assessment tools to measure aptitude and situational reactions.

D.B. Fuller 02/05-10/05
Worked with small and midsize domestic companies to assess and build training and human resource
Infrastructures. Designed and delivered human resource training, as well as customer service, sales, and regulatory training.

Flagstar Bank- Indiana
Regional Trainer - Central Indiana
04/01 – 01/05
Performed HR Generalist duties for orientation class including new hire documentation, policy- acknowledgement, and benefits explanation, pre-employment assessments.
Responsible for the initial start-up and daily operation of the Indianapolis Training Center.
Conducted training needs analysis, and initiated program development and implementation.
Trained and developed programs for both exempt and non-exempt individuals including management.
Program development and facilitation included both soft and hard skills, including technical training.
Responsible for the organization and delivery of New Hire Orientation Program.
Designed and facilitated classes from half day to two weeks in length.
Responsible for the coordination of the Mentor/Sponsor program for Central Indiana.
Worked directly with Management Trainee Program

CVS Pharmacy - Indiana

06/00 – 04/01
Assistant Manager
Responsible for the daily operations of the store. Coordinated the apprehension of store shoplifters. Handled store hiring and training primarily on operational issues and customer service interactions. Oversight responsibility for multiple departments within my primary location. Accountable for store operations to achieve sales and profit in high shrink environment. Traveled around the region conducting training. Analyzed stores performance, identified problems, developed and implement training solutions. Involved in new store openings including store setup and new employee training.

WAL-MART-Indiana

10/99 – 6/00
Assistant Manager
Worked with loss prevention department to deter and apprehend both internal and external theft.
Performed Assistant Manager responsibilities in both a traditional size store and a super center. Night Manager Responsibilities for the total store, as well as traditional day responsibilities of overseeing several department managers and staff. Trained department managers and assistant manager trainees in management and operations. Rotated through stores in Central Indiana assisting in store openings, and hiring and training of staff.

National City Bank - Indiana

05/96 – 10/99
Operations Manager
Responsible for the daily operations of a bank branch, including being accountable for all monies and regulatory compliance as well as hiring and training staff. I was involved in check fraud investigation missing vault and teller drawer money as well as guarding against various schemes to defraud the bank. Total accountability for branch sales, customer service, operations and fiscal adherence. Trained individuals in the cluster at the branch level on compliance, customer service, product knowledge and cash handling. Developed and instructed training programs for customers on check writing and account balancing.
Related Knowledge Areas
Management/HR

HR/T+D
Management of Strategic initiatives Taught class on check fraud
Organizational Development Initiatives Taught a class on new account fraud
Management Development Program Creation Taught how to react during a robbery
Development of Coaching & Mentoring programs Taught a class for the public on banking
LMS Web Based Delivery Management Internal Consulting for Organization Executive Level
Employee Assessment Metrics Analysis Employee Handbook creation
Career Path Development Initiatives Workers comp, short term, Long term disability
Compliance/Regulations Program Creation FMLA, ADA, Unemployment insurance and hearings
Professional Development
SHRM Member
HRACI Member
Certified Employment Training Specialist
Langevin Web Based Training
National ASTD Member
CPLP Phase I Completion
ASTD Training Certificates
Ivy Tech Adjunct Instructor
7 Habits Instructor
MARSHA/Property Management System (PMS)
Microsoft Suite
WORD
PowerPoint
Excel NRAEF Certificates
HR Management and Supervision
AH&LA Certificates
Managing Operations
ABA/IBA Certificates
Economics for Bankers
Law and Banking
Marketing for Bankers
Principles of Banking

Education

Butler University M.S. Communications
Manchester College B.S. Social Work
Vincennes University A.S. Behavioral Science
IUPUI- CLN/CEU-Human Resources Management Certificate
Ivy Tech- Certificates
Penn Foster College Private Investigator Program

I have Investigative experience in Human Resource issues, Banking fraud, kiting, forgery, and retail loss prevention. I am attending classes at Penn Foster University studying Private Investigations.

A.S. Behavioral Science
B.S. Social Work
M.S. Communications
IUPUI Human Resource Management Certificate
Penn Foster - Completing the Private Investigator program

Acceptable locations:	Any locations
Total experience:	12 years
Year of birth:	1966, male
Currently employed:	No
Name & Surname:	Don Fuller
Phone Number:	317-457-6574
City & State:	Fishers, Indiana
Zip / Postal Code:	46038
Street Address:	PO Box 297