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TENA Infobureau Services Comprehensive Mortgage Quality Control services for Pre-Funding, Post-Closing, Servicing, State-Specific and more. TENA's powerful SECONDLOOK application allows you to perform your own audits in-house with confidence and ease. TENA's revolutionary web-based platform for managing the audit remediation process and reporting of audit findings.

TENA is the oldest and most recognized name in Mortgage Quality Control, leading the industry with professional auditing services and software since 1982. With broad experience and extensive knowledge of compliance, logistics and audit strategies, team members serve as a powerful informational resource for clients.
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TENA is dedicated to leveraging its deep industry experience and comprehensive approach to Quality Control to provide clients the information and technology necessary to navigate compliance challenges faced in the mortgage industry. We provide the highest quality products and services and develop long-term relationships built on fairness, honesty and respect.
Since 1982, TENA has been helping mortgage lenders and services of all sizes navigate the complexities of mortgage quality control. Whether you are just getting started or already have a robust mortgage portfolio, our team of audit and legal experts is dedicated to helping you develop a plan and achieve your quality control goals.
Compliance is crucial when it comes to Mortgage Servicing. TENA's experienced team of servicing auditors examine your individual servicing records to ensure overall adherence to applicable statutory and regulatory requirements from agencies such as Fannie Mae, Freddie Mac, FHA, VA, CFPB, State Compliance and more.
Since its introduction in 1993, TENA's SECONDLOOK Audit Software has continually evolved to address the ever expanding demands placed on the mortgage QC process. It is powerful, customizable, scalable, cost effective and fully loaded with thousands of prewritten questions to test for federal regulations, State Compliance, and agency mortgage lending or servicing requirements.
Reviews (3)
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James Kallstrom
May 31, 2022
Not a good experience with this company. I responded to their initial request. I then got another request and I called and the person I talked to was very rude, I reconfirmed the needed information. Now I receive a third request for the same information. Not a big of a company that continues to send copies of sensitive information repeatedly thru the mail. If they cannot handle their own operations how can they possibly audit another company.
Alexandra J.
Apr 17, 2019
Wish I could give 0 stars. This place will call and set so much info from you then send it to another number. My fiance had his info taken by these people. Saying we're coming to find you and you need to sign this packet. Quit wasting your time his credit is frozen now. So good luck
Maggie Yurek
Apr 13, 2019
Requesting a lot of information about us on behalf of Keller Mortgage who sold our mortgage over 2 months ago. They will not answer or return calls to cease requests. Impossible to get a hold of anyone.