TenA has served as a national presence in mortgage quality control since 1982, providing a huge array of business management services to lenders throughout the country. With three related but distinct divisions to serve you, we are prepared to satisfy all your quality assurance requirements.
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Support services include training, information libraries, two customer support desks, sample disclosures, access to legal and expert knowledge specialists, timely alerts and more. Today's dynamic mortgage markets present lenders and servicers with an ever changing array of business challenges. A more litigious culture in general; shifting political, regulatory and economic landscapes; rapid technological and business model changes; and flash enhancements to products and services constitute just a few of the dragons that managers in the mortgage industry face.
A key component of risk management is identifying aberrations relative to lending requirements and established processes. TENA's audit services and software provide the information required for early detection of such aberrations along with tools to mitigate them. TENA's outsource audit divisions provide a variety of Quality Control audit services, including pre-funding, post-closing, servicing, EPD, forensic, compliance, loss mitigation, foreclosure and many more. TENA's software division licenses SecondLook Audit Software for internal use by lenders and servicers.